If you give your access to a tech, NEVER let him or her GO TO SAFE MODE unless you know you can connect to your server in safe mode. I hope this review might spare someone the experience I have had. Do I still have a threat? I don't know, but I think having a chat tech getting access to your computer can be a security risk! With that he walked me through how to get back to the regular Vista system. Then he says, 'You don't know what operation system you're using?' I said yes, 'Vista'.

He asked me something which I couldn't understand. I found the contact phone number and waited forever and finally spoke with a guy who, you guessed it, an accent. Tried for a chat support and finally they cut me off and said try later. Luckily I have a smartphone and so I went to support online. I shut down and restart and I'm still in safe mode. But I cannot connect to the internet when I am in safe mode, so no way to chat. He starts safe mode and then we have lost connection.

It finally ended up with the support guy saying he wanted to go to safe mode to find the problem.

Tonight I got an error for the third time.

Norton total security 2014